The IRS Group at the 2019 Munich MehrWert Congress

A review of two days full of insights and outlooks in which we presented our industry hands-on and up-close.


Uwe Artz appointed COO of IRS Group’s Smart Repairs & Hail Division

IRS Group banks on international experience

Rellingen, 1.2.19

In the new year, the IRS Group is making sure to stay firmly on course for success by adding Uwe Artz to its top management. As the COO of Smart Repairs & Hail, the internationally experienced Artz will be responsible for expanding the division and representing it within the holding company.

Having enjoyed considerable success as a member of the executive board of Hertz Rent a Car AG in Switzerland, Regional Director for Central Europe at Belron International Ltd. in the UK and managing director of Carglass Austria GmbH, the 54-year-old sees the European leader as offering ideal scope for his future work. “Just being part of the dynamic company that the IRS Group is today is already good enough reason to take on this new role. I see it as a great honour to be able to help shape the group’s future.” Artz, who has 27 years of management experience, 8 of which were spent abroad, is impressed by the concentrated knowledge and expertise on tap within the group when it comes to repairing and reconditioning vehicles. “But the subject that excites me the most is smart repairs and the challenge of making this field an even more familiar and better-established product on the market”, Artz continues.

As the manager explains, he sees cooperation with his future colleagues in the classic body and paintwork division as a huge opportunity to make the most of the IRS Group’s USP: being able to offer customers everything from a single source. The same applies to the synergies resulting from the group’s structure. “That really makes us unique on the market.” And his goals? Without hesitation, Artz replies: “To unlock and develop existing potential: not only to consolidate our market leadership but also to forge even further ahead with the various teams.” Then, taking a moment to reflect after all, he goes on: “My work has always focused on people. My prime goal is to work with motivated staff to inspire customers.”

Norbert Dohmen, CEO of the IRS Group, has also achieved his goal. “In hiring Uwe Artz, we have gained an expert with proven experience in an international market environment, whose expertise will add many more chapters to the IRS Group’s success story. We are happy to have taken him on and look forward to the results.”

The IRS Group is Europe’s leading association in the fields of smart repairs, body repairs and paintwork, as well as repairing hail damage to vehicles’ outer shells. It provides the full range of services involving preparing and repairing the bodywork and interior of used cars, hire cars, crash-damaged and lease cars. The group currently employs more than 1800 people.



EFFICIENT QUALITY MANAGEMENT: IRS Group successfully certified to DIN EN ISO 9001:2015

Since 28 November 2018, the entire IRS Group has been certified to DIN EN ISO 9001:2015 in the areas of management, shared service, dent removal without paint work, hail damage repair, smart repair, car wrapping, rim refurbishment, rim repair and body & paint. The certificate was issued by inspection company Dekra for the next 3 years and will be monitored on an ongoing basis at regular intervals.

“We are very proud of this certification”, André Kosubek, Quality Management Representative of the IRS Group, says. “It demonstrates that we are perfectly equipped for the present and future requirements and tasks.” After a year full of challenges, such as the integration of the new businesses and the establishment of a functional quality management system, Dekra was able to certify compliance with the ISO 9001:2015 standard for the entire Intelligent Repair Solutions Holding GmbH.

The DIN EN ISO 9001 standard is considered to be the mother of all quality standards and certifies companies for maintaining an efficient quality management (QM) system. The standard also requires a continual improvement process in the QM system, which has to be verified and documented by the respective companies. The international ISO 9001 standard for quality management systems, which has been under revision since 2012, was published in September 2015 in its latest version ISO 9001:2015 to replace version 9001:2008. For this reason, the entire quality management system of the IRS Group was – successfully – audited for compliance with the latest version 9001:2015, making all process steps more traceable and more transparent for the customers.

The certification of the quality management system to ISO 9001 forms the basis for continuously improving the efficiency and quality of work within the IRS Group using a process-oriented approach. With the successful certification, Dekra confirms this commitment of the IRS Group, thereby strengthening the trust of employees, partners and, most importantly, customers in the company.



Lackierzentrum Halle GmbH & Co KG is now a team player of the IRS Group

Setting and implementing quality standards together


The IRS Group continues to successfully expand its network of highly qualified businesses. Since 3 December 2018, Lackierzentrum Halle GmbH & Co KG has been part of the European market leader, making Branch Manager Karl-Heinz Aulbach, who will also be in charge of the management after the takeover, feel perfectly equipped to continue achieving his ultimate corporate goal in the future: the outstanding quality standard of his services. As a competence centre of IRS Karosserie & Lack GmbH, he is in a position to maintain the highest level of automotive engineering at all times, which he considers essential to this commitment. “Whether e-mobility or autonomous driving, we would like to ensure that we can execute all work in keeping with our high quality standards both now and in the future”, Aulbach says.

The standard for this quality is always set by the customer, because whether smart repair or paint work, automotive engineering or body work, the customer’s maximum satisfaction is at the same time the greatest asset of the full-service provider. The business established in 2008 wants to be the first choice not only for the customers, but also for its employees. “Every one of us contributes to realising our jointly defined goals in their specific areas of activity and with their expertise”, Aulbach emphasises. He personally is more involved in claims adjustment, whereas his customers are predominantly taken care of by his staff.

It is this team spirit that he also finds in the IRS Group. “Being part of the group not only opens up important future perspectives for my company, but also offers plenty of direct advantages here and now, for example as regards purchasing”, Aulbach adds. The fact that he need not bother about his succession also secures the company’s future beyond his work. “All for one and one for all is a motto that stands for jointly achieved success, and that is why I’m happy for all of us to take this next step”, he concludes.

Bo Jacobsen, COO B&P of the IRS Group, is also very satisfied with Aulbach’s decision to join the group: “I know that Mr Aulbach and his excellent, highly qualified team will greatly contribute to making the whole group even better and stronger.” Jacobsen adds: “This will benefit both our customers and employees, so it’s an absolute win-win situation for all.”

The IRS Group is Europe’s leading group in the fields of smart repair, body and paint work as well as hail damage repair on vehicle bodies. It offers the full range of services relating to the refurbishment and repair of the body and interior of used, hired, accident-damaged and leased vehicles. At present, more than 1,600 employees work within the group.





Nexa and pierre.dk have come through a major transformation

All lacquer workshops under the pierre.dk group have been implemented by a new lacquer partner. This has been an extremely challenging task, as the conversion has been carried out at more than 50 addresses in Denmark, Sweden and Germany and involved most of our dedicated employees. Today, it is Nexa Autocolor, which supplies paint and non paint to pierre.dk Autolakering A / S.

While the pierre.dk group has been expanding over the past ten years in both Denmark, Sweden and Germany continuously, the company has focused on optimizing the many different processes that make up the backbone of the Group.
One of Pierre.dk’s great forces has always been the ability to manage the Group from a central team, thus ensuring that all workshops and employees are moving in the same direction.
Now, the Group, which is Denmark’s most advanced lacquer industry, has carried out a highly demanding changeover, where you have changed the lacquer supplier in all departments.
Today, it is the renowned company Nexa Autocolor, which supplies lacquer and other relevant products to the more than 50 lacquer workshops under the pierre.dk group.


IRS Karosserie & Lack GmbH adds Nico Hilderink and Bart Bartels to its management team

Efficiency and effectiveness in a team

The IRS Group continues to consistently pursue its strategy, bringing Nico Hilderink and Bart Bartels on board on 20 November this year to join the management team of IRS Karosserie & Lack GmbH as directors.

The well-rehearsed team will be placing a particular focus on the effective integration of new businesses into the group. Moreover, Hilderink and Bartels, in close collaboration with the branch managers, will be deeply involved in the continuous improvement of quality and the associated standardisation of processes in the individual body and paint shops. “We are very experienced at making businesses more successful and the opportunity of contributing more directly to future success and being part of it is very exciting for us “, Hilderink says. Bartels adds: “In addition, we already have experience with accompanying businesses on their way to joining the IRS Group, so we feel very much at home.”

It is their many years of international experience in the fields of workshop optimisation, claims management and group building which the IRS Group will benefit from the most, especially in its present phase of dynamic growth. “Innovative thinking, consistent action and joint progress are our maxims “, Hilderink explains. For more than 20 years, the names of Hilderink and Bartels have not only been well known as a team, but have also become synonymous with efficiency and effectiveness in the industry.

Norbert Dohmen, CEO of the IRS Group is also aware of that: “We are characterised by a strong team spirit, which is a key element of our success, because the more we work together as a team, the more we can achieve.” Dohmen adds: “Having Hilderink and Bartels on board as a team is simply a great asset for the already excellent management team of IRS Karosserie & Lack, for every single one of our businesses and for the whole group.”

In response to the question of whether they have a personal motto, Hilderink says “Lean & Smart” and Bartels “Short & Crisp”, adding: “Efficiency and effectiveness are our top priority in everything we do.” Evidently with great success.

The IRS Group is Europe’s leading group in the fields of smart repair, body and paint work as well as hail damage repair on vehicle bodies. It offers the full range of services relating to the refurbishment and repair of the body and interior of used, hired, accident-damaged and leased vehicles. At present, more than 1,600 employees work within the group.



Two apprentices of pierre.dk passed the final apprenticeship exam with distinction

Camilla Grann Skovsbøll and Carl Kristian Nielsen, who are both about to complete their apprenticeships as car painters in the pierre.dk group, have recently passed their final apprenticeship examination at Silkeborg Tekniske Skole.

This is another reason for pierre.dk Autolakering A/S in both Thisted and Kolding to be very happy these days – actually, it is for the whole pierre.dk group.

38-year-old Camilla Grann Skovsbøll and 32-year-old Carl Kristian Nielsen have just passed the final apprenticeship examination for the profession of car painter with distinction, earning the impressive mark 1.0.

The two were the only ones in their class to pass the final apprenticeship examination with such flying colours. The exam took place at Silkeborg Tekniske Skole.

Camilla Grann Skovsbøll is serving her apprenticeship as a car painter at the headquarters of pierre.dk in Trianglen in Kolding, whereas Carl Kristian Nielsen is part of the team of pierre.dk Autolakering A/S in Thisted.

An outstanding and amazing achievement
“It is a very special achievement the two have accomplished. Getting such brilliant marks is certainly not easy, so, of course, we are more than satisfied to have apprentices who perform so well. A big congratulations from all of us here at pierre.dk”, Stefan Hansen, Production Director at pierre.dk Autolakering A/S, says.

pierre.dk Autolakering A/S was established by Pierre Legarth in 1985 and joined Intelligent Repair Solutions Holding GmbH in spring 2016.

The group currently operates more than 50 paint shops in Denmark and Sweden – and is also very active in Germany.


pierre.dk takes over another paint center in Sweden

Skene Lackeringsverkstad AB, located 35 kilometers south of Borås in Sweden, has just become part of the pierre.dk group. The acquisition contributes to positioning Pierre Billackering AB as one of the largest players in the Swedish market.

The pierre.dk group has just taken over Skene Lackeringsverkstad AB. The Lakcentret is located in the town of Skene, which is located just 35 kilometers south of Borås, where Pierre Billackering AB is already represented.


The pierre.dk Group is expanding further in Sweden

The Kolding Group Pierre.dk Autolakering A/S has again been in procurement in Sweden, where it has taken over Järfälla Billackering AB, located on the northwest outskirts of Stockholm. Thus, the pierre.dk chain’s Swedish company, Pierre Billackering AB, consists of 15 lacquers.

The pierre.dk group, Europe’s most modern, has entered into an agreement with the owners of Järfälla Billackering AB in Järfälla, Anders Gustavsson and Christer Palldin, who sell their paint center to Pierre Billackering AB – the Swedish subsidiary in pierre.dk Autolakering A/S.
Thus, pierre.dk is currently running 15 Swedish lacquers, which is a truly unique achievement, since it was only seven years since the Danish company made its entrance in Sweden.


Stefan Wieschalla becomes Director of Business Development of IRS Karosserie & Lack GmbH

A big step in moving forward together

Rellingen, 01/11/18

IRS Karosserie & Lack GmbH is reinforcing its management team with a familiar face. With effect from 1 November this year, Stefan Wieschalla will join the management team of the expert alliance for smart repair, vehicle refurbishment, body and paint work. His new areas of responsibility include the acquisition of new businesses in Germany and its neighbouring countries as well as support with their integration into the successful network. Another important aspect is the expansion of the customer base, the acquisition of new customers and the recruitment of new staff.


Where there is a will there is a way, as impressively demonstrated by the career of 50-year-old Wieschalla. The qualified vehicle paint technician and industrial business administrator has 21 years of experience at middle management level and knows the paint industry just as well as the business side; the former through his sales activities, the latter as the owner of the renowned, 29-strong body and paint workshop Bukowski, which he managed for five years and successfully integrated into the network of the IRS Group in his last year. “I’ve been impressed with the lean processes and the strong team spirit from the very beginning; they all really pull together as a team”, Wieschalla explains. Actively shaping the course for success of IRS Karosserie & Lack GmbH is exactly the path he now would like to take. Wieschalla adds: “I have set myself the goal of making the business units the best and preferred partner in the German repair market.” A goal that fits seamlessly into the company’s vision of revolutionising vehicle repair together using the group’s strength. He considers making the successful IRS Group even more successful to be both an opportunity and a challenge. “That’s why I’m so excited to start out there”, he concludes with a twinkle in his eye.


Norbert Dohmen, CEO of the IRS Group, shares this feeling: “We could not be more delighted to have Stefan Wieschalla as part of our management team, because his experience, his contacts and his talent will make the IRS Group, IRS Karosserie & Lack GmbH and, not least, each of our existing and future businesses even stronger.” Wieschalla and Dohmen are obviously well on their way to do so.


The IRS Group is Europe’s leading group in the fields of smart repair, body and paint work as well as hail damage repair on vehicle bodies. It offers the full range of services relating to the refurbishment and repair of the body and interior of used, hired, accident-damaged and leased vehicles. At present, more than 1,500 employees work within the group.