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Uwe Artz appointed COO of IRS Group’s Smart Repairs & Hail Division

IRS Group banks on international experience

Rellingen, 1.2.19

In the new year, the IRS Group is making sure to stay firmly on course for success by adding Uwe Artz to its top management. As the COO of Smart Repairs & Hail, the internationally experienced Artz will be responsible for expanding the division and representing it within the holding company.

Having enjoyed considerable success as a member of the executive board of Hertz Rent a Car AG in Switzerland, Regional Director for Central Europe at Belron International Ltd. in the UK and managing director of Carglass Austria GmbH, the 54-year-old sees the European leader as offering ideal scope for his future work. “Just being part of the dynamic company that the IRS Group is today is already good enough reason to take on this new role. I see it as a great honour to be able to help shape the group’s future.” Artz, who has 27 years of management experience, 8 of which were spent abroad, is impressed by the concentrated knowledge and expertise on tap within the group when it comes to repairing and reconditioning vehicles. “But the subject that excites me the most is smart repairs and the challenge of making this field an even more familiar and better-established product on the market”, Artz continues.

As the manager explains, he sees cooperation with his future colleagues in the classic body and paintwork division as a huge opportunity to make the most of the IRS Group’s USP: being able to offer customers everything from a single source. The same applies to the synergies resulting from the group’s structure. “That really makes us unique on the market.” And his goals? Without hesitation, Artz replies: “To unlock and develop existing potential: not only to consolidate our market leadership but also to forge even further ahead with the various teams.” Then, taking a moment to reflect after all, he goes on: “My work has always focused on people. My prime goal is to work with motivated staff to inspire customers.”

Norbert Dohmen, CEO of the IRS Group, has also achieved his goal. “In hiring Uwe Artz, we have gained an expert with proven experience in an international market environment, whose expertise will add many more chapters to the IRS Group’s success story. We are happy to have taken him on and look forward to the results.”

The IRS Group is Europe’s leading association in the fields of smart repairs, body repairs and paintwork, as well as repairing hail damage to vehicles’ outer shells. It provides the full range of services involving preparing and repairing the bodywork and interior of used cars, hire cars, crash-damaged and lease cars. The group currently employs more than 1800 people.

 

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EFFICIENT QUALITY MANAGEMENT: IRS Group successfully certified to DIN EN ISO 9001:2015

Since 28 November 2018, the entire IRS Group has been certified to DIN EN ISO 9001:2015 in the areas of management, shared service, dent removal without paint work, hail damage repair, smart repair, car wrapping, rim refurbishment, rim repair and body & paint. The certificate was issued by inspection company Dekra for the next 3 years and will be monitored on an ongoing basis at regular intervals.

“We are very proud of this certification”, André Kosubek, Quality Management Representative of the IRS Group, says. “It demonstrates that we are perfectly equipped for the present and future requirements and tasks.” After a year full of challenges, such as the integration of the new businesses and the establishment of a functional quality management system, Dekra was able to certify compliance with the ISO 9001:2015 standard for the entire Intelligent Repair Solutions Holding GmbH.

The DIN EN ISO 9001 standard is considered to be the mother of all quality standards and certifies companies for maintaining an efficient quality management (QM) system. The standard also requires a continual improvement process in the QM system, which has to be verified and documented by the respective companies. The international ISO 9001 standard for quality management systems, which has been under revision since 2012, was published in September 2015 in its latest version ISO 9001:2015 to replace version 9001:2008. For this reason, the entire quality management system of the IRS Group was – successfully – audited for compliance with the latest version 9001:2015, making all process steps more traceable and more transparent for the customers.

The certification of the quality management system to ISO 9001 forms the basis for continuously improving the efficiency and quality of work within the IRS Group using a process-oriented approach. With the successful certification, Dekra confirms this commitment of the IRS Group, thereby strengthening the trust of employees, partners and, most importantly, customers in the company.